Patient Information

1. Check Your Connection

Ensure you have a stable internet connection. A Wi-Fi connection is usually more stable than mobile data for video calls.

2. Medical History

Have information about your current medications, past medical history, and any previous treatments for your skin condition ready.

3. Be on Time

Log in 5-10 minutes before your scheduled appointment time to test your camera and microphone setup.

Taking the Right Photos

Clear photos are crucial for an accurate diagnosis. Please follow these simple rules:

• Use natural daylight if possible.
• Avoid using flash or filters.
• Take one photo from far away to show the overall area.
• Take a close-up picture in sharp focus.
• Ensure the affected area is clean (no makeup or creams).

Importance of Good Photos

Good photos provide the dermatologist with the clarity needed to make a confident assessment. The images should accurately represent the redness, texture, and size of the problem area.

During the Video Call

The doctor will review the photos you uploaded and ask questions about your symptoms, medical history, and lifestyle. They may ask you to show the affected area on camera.

Diagnosis & Treatment

Based on the visual assessment and your history, the doctor will provide a diagnosis and discuss a personalized treatment plan with you.